Emails that say “urgent!”, use pressure tactics or prey on fear are especially suspect. ![]() Pick up the phone. If you have any reason to think that a department or organization really needs to hear from you, call them to verify any request for personal or sensitive information.Keep your information private. Never give out your passwords, credit card information, Social Security number, or other private information through email.Double-check the email address of the sender, don’t follow any links, and verify the authenticity of the request using official channels. If you receive an email with these problems, it may be a phishing attempt. ![]() Common hallmarks of phishing are incorrect spelling, improper punctuation, and poor grammar. Watch out for grammar, punctuation, and spelling mistakes. Phishing messages are often poorly written.When you detect a tone of urgency, slow down and verify the authenticity of the sender and the request by using official channels, rather than the information provided by the sender. Be skeptical of urgent requests. Phishing messages often make urgent requests or demands.Even if a website and/or URL in an email looks real, criminals can mask its true destination. Instead of clicking on any link in a suspicious email, type in the URL, or do a search on for the relevant department or page. Only contact PayPal through the Contact page in their help center or call PayPal Customer Service at 1-88.Īvoid this and other phishing scams by following our ten phishing safety tips and related guidance below. To confirm your account status or check activity, open the PayPal app or type into a new browser window and log into your account. If you ever receive unexpected invoices, do not panic. The message above uses a design similar to PayPal’s, but upon close inspection, you can find cracks in their design. The scammer likely copied PayPal’s design and forgot to remove their security advice. The email contradicts itself in the fine print.The scammer does not want you to look up PayPal’s true customer service information. The email tells you to contact customer service only using the information they listed.The listed customer support phone number is incorrect.Genuine messages from PayPal will always use the full name listed in your PayPal account. The email begins with an impersonal greeting.Below, we dissect this phishing attempt to reveal its red flags. Our team will analyze all submissions and return them to you if they are determined to be safe. It is always best to be cautious and report anything remotely suspicious. Simply report the email using the Phish Alert Button (PAB) in your Outlook interface. If you see a message like the one below, please do not interact with the sender or phone number, and do not follow any special instructions. The Office of Information Security observes a trend in which criminals send a convincing fraudulent PayPal invoice, hoping that victims will click a malicious link. Cybersecurity Awareness Month Cybersecurity Awareness Month. ![]() Controlled Unclassified Information (CUI) in Sponsored Research.Guiding Information Security Questions for Researchers.Confidentiality, Integrity, and Availability: The CIA Triad.Information Security Strategies for Windows 10 Devices.Information Security Strategies for Android Devices.Information Security Strategies for macOS Devices.Information Security Strategies for iOS/iPadOS Devices.Introducing KnowBe4 Training and Awareness Program.
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